The challenge
Guests, staff and devices on one shared network.
Guests streaming in their rooms, staff using handhelds and tablets for check-in, housekeeping and service, and a growing number of connected devices, all competing on the same WiFi. Guests complain, staff lose time and building devices share a network with the public.
What we do
Separate networks, each built for its job.
Guest WiFi
Reliable coverage in rooms, lobbies, restaurants and conference areas, with a captive portal integrated with the hotel PMS and guest access kept separate from hotel operations.
Staff WiFi
Dedicated networks for the devices staff use for check-in, housekeeping, service and maintenance.
IoT networks
Separate, secured networks for connected building devices such as room controls and sensors.
Segmentation and access control
Guest, staff, IoT and back-office traffic kept apart, with controlled access to each.
WiFi site surveys
Predictive design and on-site validation, so coverage is planned room by room.
Network infrastructure and operations
Switching, uplinks and ongoing management of the hotel network.
Services involved
Typical environments
Where we work.
How we work
Documented at every step.
Assess
Design
Deploy
Operate
FAQ
Common questions
Why separate guest, staff and IoT networks?
So a problem or a risk in one doesn't affect the others, and each network can be tuned for its own devices.
Can you improve WiFi in an existing hotel without major works?
Often, yes. A survey shows whether the issue is placement, channels or configuration before anything is replaced.
Can the work be done while the hotel is open?
Yes. Work is planned around occupancy and guest areas.
Do you cover conference and event areas?
Yes, including high-density areas designed for many simultaneous users.
Guests complaining about WiFi?
A survey of the property shows what to fix first.